Job Description

We’re hiring a Customer Service Representative for a Northwest Houston area client!

We are looking for experienced, reliable, hard-working employees to join our client’s team!



Job Title: Customer Service Representative

  • Location:  Northwest Houston area
  • Pay: $14 per hour
  • Hours: 8-5, Monday – Friday
  • Duration: Temporary to Hire 
  • Description of Duties: Reviewing customer accounts for adjustments, preparing daily deposits, posting payments to customer accounts, answering customer service calls, and assisting customers with accounts. Data entry of meter books. Answering phones and transferring calls to appropriate department. Assisting customers with payments. Prepares daily deposits / batches. Post payments to customer accounts. Create red tags. Create and print work orders. Create refund letters.
  • Requirements: 1+ years of comparable experience. 10-Key by touch, Microsoft Excel and Microsoft Word.

Carlton Employees benefit from working for the BEST staffing agency in town!  We offer our hard-working employees:

  • $200 vacation bonus check after 1,200 hours of completed work
  • After 2,000 hours of completed work, eligible for 6 paid holidays: New Year’s Day, Labor Day, Memorial Day, 4th of July, Thanksgiving Day, and Christmas Day
  • 401K program
  • ACA Compliant health insurance
  • Employee of the Month awards, based on performance and feedback
  • $2 per day parking/toll reimbursement
  • Second-chance Candidates encouraged to apply



Carlton Staffing is a local staffing firm in Texas with over 40 years of experience!  We have connections with numerous hiring managers throughout Houston, Dallas and Fort Worth. An application with us is an open application with our rock-star clients.  Don't wait another minute!  Let our knowledgeable staff assist you today, visit