Job Description

We’re hiring a Customer Service Representative for our Fort Bend County area client!

 

We are looking for experienced, reliable, hard-working employees who can interview immediately! 

DESCRIPTION OF YOUR DREAM JOB:

  • Job Title: Customer Service Representative
  • Location: Fort Bend County area
  • Pay: $18-$24 per hour
  • Hours: 8am to 5pm
  • Duration: Temp-To-Hire
  • Description of Duties: Communicate and maintain a strong business relationship with customers through heavy phone call and email volume. Process orders and quotes from customers. Provide customers with product availability, pricing, lead time and orders status. Interact with the warehouse team to ensure timely and accurate shipments. Follow up on customer inquiries and orders to ensure that communication is maintained. Diplomatically handle customer complaints to successful resolution. Frequent communication with the overseas manufacturing and marketing team, utilizing a system workflow process in order to fulfill customer inquiries. Accurately transcribe purchase orders into order entry system.
  • Requirements: Excellent verbal and written communication skills. Ability to multi-task and produce results in a fast-paced environment. Two or more years’ customer service experience within a customer service/call center environment. MS Office Suite (Excel, Word, and Outlook). Ability to conduct research using the internet.

 

WHO WE ARE:

Carlton Staffing is a local staffing firm in Texas with 40 years of experience!  We have connection with numerous hiring managers throughout Houston, Dallas and Fort Worth. An application with us is an open application with our rock-star clients.  Don't wait another minute!  Let our knowledgeable staff assist you today, visit www.carltonstaffing.com.