Job Description

We’re hiring a Customer Service Dispatcher for our NW Houston, TX client! We are looking for experienced, reliable, hard-working employees who can interview immediately! 

 

DESCRIPTION OF YOUR DREAM JOB:

 

  • Job Title: Customer Service Dispatcher
  • Location: Remote (with occasional travel to 77095 area)
  • Pay: $20-$24/hr
  • Hours:
  • Duration: Temp-to-Hire
  • Description of Duties: Responsible for dispatching, scheduling, and closing out service calls, while providing top-tier customer support. Duties include responding to emails, phone calls, and text messages; managing part warranties; updating service boards; supporting the CSR lead; and ensuring customer satisfaction. You’ll also assist in resolving concerns, running reports, coordinating with technicians, and supporting projects as assigned.
  • Requirements: Must have 5+ years of customer service or dispatching experience, be proficient in Microsoft Office, and have excellent communication and problem-solving skills. Prior CRM/CMMS and HVAC knowledge preferred. Must be honest, detail-oriented, and able to multitask in a fast-paced environment.

 

WHO WE ARE:

Carlton Staffing is a local staffing firm in Texas with over 44 years of experience!  We have connections with numerous hiring managers throughout the greater Houston area. An application with us is an open application with our rock-star clients.  Don't wait another minute!  Let our knowledgeable staff assist you today, visit www.carltonstaffing.com.